After Committing a cycle you cannot alter the results of that cycle. However, there are two primary ways to make compensation adjustments after committing a cycle.
Orders: There are several reasons an order may not be included in an EOP or COM cycle, or compensate the correct distributor. These reasons are because of data entry errors or distributor errors and not because of processing malfunctions. However, based on company policy they can be rectified.
1) Order not posted or shipped: The order can be included in the next cycle by changing the order date to fall within the next processing period. Make sure the order is at least posted.
2) Order does not exist in the ES 100: Enter the order. Make sure the order date falls within the next processing cycle dates and the order is at least posted.
3) Order was associated with the wrong distributor for cycle processing. In such cases, the original order most likely should be voided and a new order entered under the correct distributor or customer. The order should be in a posted or shipped status with an order date that falls within the next cycle period. It is highly recommended that detailed notes be added to the order and/or distributor/customer profile to reflect the changes that were made.
4) Adjustments: Without adding or modifying orders compensation can be added or deducted from a distributor. A positive or negative adjustment can be entered for a distributor and the adjustment will be added or subtracted from earnings on the next compensation cycle. See Adjustments for instructions for entering adjustments.