To establish which Country Inform that a User Type has access to, go to the Company Tab and Click Security.

Click on the User Type that you would like to edit.

Click Edit Type.

Scroll down to the Block Access to the Following Countries section and check the checkbox next to the countries that you want to block for this User Type.

For example:  If United States and Canada are selected, then Users assigned to this User Type will not be able to access and Distributors on the Distributor Tab who have a Shipping Country or Billing Country of United States or Canada, the same is true for Customers on the Customer Tab and Orders on the Orders Tab.