This feature will enable you to enter frequently asked questions that you could display to your distributors. Using this feature, you can enter any text that you would like to appear on the Support tab. Click Company tab, click Extranet Setup, click FAQ’s.

You will be able to see a listing of categories that have been created for FAQ’s. To create a new category, click Create Category.

Enter the Description of the FAQ category. Enable the category by checking the Enabled checkbox to display on the Extranet. Click Save.

To show current FAQ’s, click show FAQ’s.

You will be able to see a listing of all of your current FAQ’s on this screen. To create a new FAQ, click Create FAQ.

Enter the FAQ in the question field.

Enter the Answer in the answer field.

From the dropdown, select the Category to display the FAQ.

Enable the Display checkbox to display on the Extranet. Click Save.

To view categories, click Show Categories.

When your distributors log in to their back office extranet, they will be able to view the FAQ’s by clicking on the associated FAQ’s tab.

You can search on FAQ’s by either searching by category, or searching by keyword.