From the Order Screen, you can view and delete payment details at any time.  When you place the mouse over a payment record in the payment summary section of the order screen, the payment record will highlight in green.

Click your mouse and a box with two (2) options comes up: Delete and View Details.

To delete the payment, click on Delete.  A confirmation message box comes up; click OK to complete.

The payment will be deleted and the balance due will be updated. You can delete payments from orders in any status.

NOTE: Deleting a payment WILL NOT process through your Merchant Account.

To view the details of a payment record, click View Details.  The payment details screen displays the information.  You can view payment details on an order in any status.