The Automatic Back Order Process module equips your es100 system to handle
back orders and partial back orders automatically upon posting an order.

1) If an order comes in for an item that is at “0” on-hand quantity, or
below, the item will go to “back order” status. The order will then either reflect back order, or partial back order, depending on if the out of stock item is the only item on the order. *All of this happens on posting of an order (ES100, website, and extranet orders).

2) Shipping files will then need to consider partial back orders (either in one batch together using Posted and PBO Only or in separate batches of each order status) if a company wants the current items available on the order to ship out with the daily posted orders. Those PBO orders should not to be marked as shipped when the available items are shipped out (via the tracking file import) as there are still items to be shipped later when they become available and thus the order status should not be updated.

Automatic Back Order Updates: Part 2

NOTE: Only available with PO/Vendor Module implementation

1) When a purchase order is received with an item that has been out of stock, the orders including that item are run through a process (in sequence of Order ID) and marked as posted as the inventory is updated via the PO. These orders then become available for the standard shipping process (being in posted status) so that items not originally shipped can now be sent to the shipper per normal procedures.

2) If there are still orders outstanding when the item is received via the
PO (based on qty received and fulfillment of orders based on Order
ID), those orders will remain in PBO or BO status until the next PO is
received with that item and the same process is run through again.